Commercial Cleaning
Scheduled cleaning programs for offices, buildings and facilities, built around how each property is used and when it is occupied.
About our commercial cleaning programs
Coverage every day of the year
Janitorial Services in Toronto
Janitorial services keep a whole building running: washrooms stocked, floors safe, waste out, entrances presentable, day after day. Impact provides recurring janitorial coverage for Toronto facilities to a documented scope, with the staffing to keep it going through holidays and absences.
- Family-owned since 1954
- CIMS-GB certified with honours
- Bonded, insured and background-checked staff
Assessment / 01
Janitorial services
Recurring upkeep for the whole facility, not just the offices
Office cleaning looks after the workspace. Janitorial services look after the building. That means common areas, corridors, stairwells, washrooms on every floor, loading areas, waste rooms, entrances and everything tenants and visitors pass through but nobody owns.
The difference shows in scale and continuity. A janitorial program runs on a fixed frequency, often daily, with a defined crew and a supervisor who knows the property. When a cleaner is away, coverage continues. When a spill or an event changes the day, the team adjusts without waiting for a new work order.
Impact documents every janitorial scope in writing: which areas, which tasks, how often, and to what standard. Site teams and managers stay in contact through the Impact App, so requests and issues reach the right person the same day.
Who it is for
- Facility and building managers responsible for multi-tenant properties
- Schools, colleges and community facilities with daily public traffic
- Medical and dental clinics that need washrooms and waiting areas kept to a standard
- Warehouses and industrial buildings with staff washrooms, lunchrooms and offices
- Condominium and apartment common areas, retail centres and event venues
Scope
What janitorial services include
A typical building-wide scope. Frequencies are set per area during the walkthrough.
- Washroom sanitation and restockingFixtures, partitions and floors cleaned and disinfected; paper, soap and sanitary supplies restocked; consumables managed.
- Floor careCorridors, lobbies and stairwells swept, mopped and vacuumed; entrance matting maintained; periodic scrubbing and refinishing scheduled.
- Waste and recyclingBins emptied throughout the building, waste rooms kept clean, recycling and organics handled to the building program.
- Entrances and common areasLobbies, reception, elevators, stairwells and shared seating kept clean and presentable.
- Kitchens, lunchrooms and break roomsCounters, appliances, tables and floors cleaned; shared fridges and dishwashers handled as agreed.
- Surface disinfectionHandles, rails, switches, buttons and other high-touch points disinfected on each visit.
- Day porter servicesDaytime attendance for busy buildings: spill response, washroom checks, lobby upkeep and event support.
- Supplies managementCleaning products, equipment and washroom consumables supplied and tracked so nothing runs out.
How it runs
How Impact runs a janitorial program
Building walkthrough
We tour every floor and back-of-house area, count washrooms and waste points, note traffic and access, and learn where the current program falls short.
Documented scope and frequency
The written scope lists each area and task with its frequency. It becomes the standard the crew works to and the supervisor inspects against.
Staffed for continuity
Impact has over 1,100 cleaners and technicians across Canada and operates 24 hours a day, 365 days a year. Coverage continues through vacations, illness and statutory holidays.
Inspections and communication
Supervisors audit the building with OrangeQC. The Impact App keeps cleaners, supervisors and management in contact, so requests and issues are handled the same day.
Property types
Facilities we cover
Multi-tenant office buildings, schools and campuses, clinics, retail centres, warehouses, residential common areas and event venues. Each has its own rhythm: a school needs washrooms turned between periods, a warehouse needs lunchrooms and washrooms ready for shift change, a condominium needs the lobby presentable before residents leave for work.
Impact is ComplyWorks audited and a ContractorCheck accredited member, which many institutional and industrial property managers require of contractors on site.
In Toronto
Janitorial crews work across Toronto and the GTA from the Queens Quay office: downtown, Scarborough, North York, Etobicoke, Mississauga, Vaughan, Markham and beyond. Multi-site portfolios are managed under one contract with one point of contact.
Impact is ISSA CIMS-GB certified with honours. The certification audits management systems, service delivery, health and safety and environmental practice, and is renewed through an external audit every two years.
Related services
Often combined with janitorial services
All services are listed on the Toronto commercial cleaning services page.
Janitorial services FAQs
What is the difference between janitorial services and office cleaning?
Office cleaning looks after a workspace: desks, meeting rooms, the office kitchen. Janitorial services look after the whole building on a recurring schedule: every washroom, corridor, lobby, stairwell, waste room and entrance. Most multi-tenant buildings use janitorial coverage for common areas and office cleaning inside individual suites.
Can you provide janitorial services for large facilities?
Yes. Impact cleans more than 35 million square feet a day across Canada with over 1,100 cleaners and technicians. Large single buildings and multi-building portfolios are routine.
What happens when a cleaner is sick or on vacation?
Coverage continues. Impact staffs janitorial programs so a scheduled visit does not depend on one person, and the company operates every day of the year including statutory holidays.
Do you offer day porter services?
Yes. Day porters handle daytime washroom checks, spill response, lobby upkeep and event support in busy buildings, alongside the main after-hours program.
How do I report a problem between visits?
Through your Impact contact. Site teams and supervisors use the Impact App, so a request logged during the day reaches the crew before the next visit.
Request a Janitorial Assessment
Tell us about the building, how many floors and washrooms it has and what the current program misses. We will walk it with you and send a written scope with pricing.